Department of Child Support Services

 

Our Mission

Contact Our Department- Maria Carlomagno-Brice, Director

 
Physical Address:

1600 Chestnut Street
Susanville, CA 96130

Mailing Address:

PO Box 999
Susanville, CA 96130

Office Hours:

Monday thorugh Friday
8:30 am to 4:45 pm

Closed for Lunch

12pm - 1pm

Phone: 1-866-901-3212
FAX: (530) 251-2667
24-Hr IVR  
Customer Connect IVR: 1-866-901-3212
State Disbursement Unit IVR:

1-866-901-3212

DCSS TTY 1-866-399-4086
SDU Website www.casdu.com
CSE Self-Service Website www.childsup-connect.ca.gov
Email: lccss@Lassen.cse.ca.gov
 

The mission of the Lassen County Department of Child Support Services is to promote the well being of children and the self sufficiency of families by delivering first-rate child support services and collection activities that contribute to meeting the financial, medical and emotional needs of children.

 

 

CUSTOMER CONNECT!

 

Customer Connect is California's self-service child support case information system designed with YOU in mind.

Get connected-use Customer Connect secure self-service website or call Customer Connect toll-free automated phone system and access your account information 24 hours a day, seven days a wekk. It's easy, fast, and ready when you are.

Call 1-866-901-3212 toll-free
Call TTY 1-866-399-4096 toll-free

GETTING STARTED - WHAT DO I NEED?

  • Your participant ID number or Social Security number (SSN) and Customer Connect personal identification number (PIN)

WHAT CAN I DO ONLINE?

  • Update contact information
  • Get payment history and information
  • Print child support forms
  • Change Customer Connect PIN
  • Post an inquiry regarding your case
  • Set up direct deposit of your child support payments
  • Provide Asset information